Auto-Emails

Omnify sends 11 system generated emails to your customers. The following is the list of emails that are being sent-

  1. Welcome Email: Sent to a customer when they are added from the Dashboard. The Customer will receive an email with instructions to create their account.
  2. Booking Confirmation: Sent to the customer once booking is confirmed
  3. Booking Cancellation: Sent to the customer when booking is cancelled
  4. Pay-with-link: When a booking is made from the Frontdesk and the payment link is sent to the customer
  5. Class Modified: When changes to a class schedule has been made
  6. Class Re-schedule: When changes to a class time schedule has been made
  7. Class Reminder: Sent 24 hours prior to a class
  8. Event Reminder: Sent 24 hours prior to an event
  9. Wait list: Sent to the user when they are on the waitlist for a class
  10. Auto Pay Renew Success: Sent when classpack or membership is auto-renewed successfully
  11. Auto Pay Renew Failure: Sent when classpack or membership is auto-renewal fails

View Auto-Emails

  1. If you want to view the content of the Auto-emails,
  2. Go to Dashboard, Click on marketing and then click on Auto-Emails
  3. You will see the list of Auto-Emails
  4. Click on View button to see the content of the Emails

Edit Auto-Emails

  1. If you want to edit the content of the Auto-emails (example: Changing the content or translating the same)
  2. Go to Dashboard, Click on marketing and then click on Auto-Emails
  3. You will see the list of Auto-Emails
  4. Click on Edit button to Change the content of the Emails. You can also change the Subject of the emails
  5. Once done, Click on Save

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